Refund & Privacy Policy

Please check our Refund, return, cancellation & Reschedule Policy.

Live Class Attendance Policy

A courtesy reminder phone call and/or text message will be made and sent 48-72 hours prior to the class date. In order to maintain efficient scheduling, we have created the following attendance policy:

  • American Contractors Organization will refund payment or reschedule any student 14 business days or more prior to a live class. Refund requests are subject to a $25 processing fee. Requests must be made in writing by either emailing requests to: or by calling the office at: (971) 645-4292 Mon-Fri 9am-5pm.
  • Cancellation, and reschedule requests made within 14 business days are not eligible for a refund, but student can reschedule to the next available class date one time, additional reschedule requests are subject to a $75 reschedule fee.
  • Same-Day cancellations and/or No-Shows are not eligible for a refund and are subject to the rescheduling fee.
  • Arriving more than 15 minutes late for a class will be treated as a no-show, you will not be able to attend the class, and you will be required to pay the rescheduling fee.

Privacy Policy of American Contractors
Organization Inc

Welcome, and thank you for using American Contractors Organization’s website. We value the relationship we have with our members and are committed to protecting your information using industry best practices. This notice describes the information we collect from you when you visit our website and how we use and protect this information.

Information we collect

While using our website, we may collect the following information:

  • Information you give us
    For example, our secure log-in areas of our website require you to sign up for an account. When you do, we may ask for personal information, like your name, date of birth, identification number or email address. The information that we collect will be used to contact or identify you. By agreeing to our terms, you also agree to be contacted electronically for marketing purposes if you wish to unsubscribe you may do so by contacting us at:
  • Computer or device information
    We may collect computer or device specific information, such as your hardware model, operating system version and mobile network information, if applicable.
  • Log information
    When you use our website, we may automatically collect and store certain information in our system. This may include:

    • Your Internet Protocol (IP) address. This is the number that is automatically assigned to your computer or device whenever you connect to the Internet.
    • The network provider you use to access the Internet (e.g., Comcast, Verizon, etc.).
    • The Internet address of the website, if any, from which you came to our site.
    • The date and time you used or accessed our website and how long you spent using the website.
    • The pages you looked at or services you accessed.
    • The name and version of your computer or device’s operating system and, if applicable, web browser.
  • Location information
    We may collect your location information that is available from your internet service provider. This location information is used only on an aggregate or de-identified level to analyze where visitors to our website come from.
  • Local storage
    While using our website, you may ask us to remember the page you would like us to show when you log in. By selecting this feature, our website will store your choice on your computer or device in an encrypted file.
  • Cookies and Ad tracking
    Our website uses cookies, invisible images (often referred to as tracking pixels), and related technologies. A cookie is a small file stored on your computer that stores user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies. To opt out of the ad tracking service, please visit:

  • Web Analytics
    Our website utilizes multiple web analytics platforms, including Adobe Analytics and Google Analytics. We may collect information on visitor interactions such as page views and feature usage through these platforms. In addition, our website utilizes Google Analytics Demographics and Interest Reporting. This feature captures demographic and interest information, like age, gender and affinity, about our website visitors using a cookie. We use the information collected by Google Analytics and Adobe Analytics to help us understand the type of visitors to our website and to help improve our content. To opt out of these services, please visit:
  • Google users – Ads Settings
  • Network Advertising Initiative (NAI) Consumer Opt-out
  • Google Analytics Opt-out Browser Add-on
  • Adobe Analytics Opt-out

How we use information we collect

We use the information we collect from our website to provide, maintain, protect and improve our website, to develop new websites, and to protect our members and our users. We do not share or sell your personal information with companies, organizations and individuals outside of American Contractors Organization and our Affiliates.

Our site uses cookies, invisible images and related technologies placed by us or third parties for a variety of purposes including to operate and personalize the website. When you view our website or an ad for American Contractors Organization on other sites, third party advertisers may place or recognize a unique cookie on your browser. The websites and the advertisers may also use invisible images (often referred to as tracking pixels) to note which website pages you visit after viewing our ads. The information that is collected through the use of these images is used only to track responses to our advertising efforts and may also be used to track how you use the site and to target ads to you on other websites. The information collected may also be used for statistical purposes.

How we protect your information

Protecting your information that we collect from you is a top priority at American Contractors Organization. We protect your information in the following ways:

  • Encryption
    When you visit our website, we require the use of a secure browser with encryption. Using encryption protects the information by scrambling it as it is sent from your computer or device to American Contractors Organization and vice versa. It helps to keep your information secure and private.
  • System monitoring
    We regularly review activity logs to identify potential problems. We have systems in place to automatically block and help prevent unauthorized access to your information from unknown or untrusted sources. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • Patches
    We update our systems frequently so that we are using current security technology.
  • Limited access
    We restrict access to your personal information to American Contractors Organization associates who need to know that information in order to process your request or maintain our website. Those that have access to your information are subject to strict confidentiality obligations and may be
     disciplined or terminated if they fail to meet these obligations.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Our website security statement may change from time to time. We will post any security statement changes on this page, and, if the changes are significant, we will provide a more prominent notice.


If you have any questions about this notice or the data we collect, please contact American Contractors Organization’s Office at (971) 645-4292. Our office is open Monday through Friday from 9am to 5pm Pacific. You can also send us questions by e-mail to:

NOTE: We are closed daily from 12:30pm-1:00pm for Lunch.

Revised: 04/25/2023