Impress customers with great service Delivering optimum customer service is one of the best ways to build up a good reputation as a contractor, and it’s a good place to start. This means you’ll have to actually meet promised deadlines on time and on budget, you’ll have to fix any mistakes without question, and you should exhibit a high degree of honesty and ethics in all your dealings. If you can exceed customer expectations, you’ll be that much more ahead of the game.
Get your brand name recognized While superior customer service will provide you with a good foundation, you will also need to get your brand recognized by as many people in the contracting business as possible. It’s extremely important what customers say about you online, because so many businesses these days consult reviews posted there to find out everything they can about a company they might do business with. You can really help yourself in this area by asking satisfied customers to post reviews of their experiences with your company, so that others can see how well you have performed, and how satisfied they were with your work.
